Shipping & Tax Information

Shipping and Taxes Information

The Physio Shop delivers its range of products globally to the majority of its customers. Some items are delivered via our UK warehouse whilst others may come directly from our premium partners. Shipping is set by the partner and is at or, more often, below the cost of shipping it to you. You can click on the '?' icon next to the shipping for each provider to find out more about their shipping costs. It may be that they have a fixed minimum amount no matter how many products you order from them. You can therefore save more by buying more of clubbing together with friends to split the shipping costs.

Sometimes the partner supplying your order (or part of it) might be in a different country to you. As a result we need you to register on the website with an accurate delivery address so we can work out what taxes, shipping & handling costs need to be applied.

To see the total amount for any order first register on the site and add the item/s to your cart. That will show all related tax and shipping fees. If a shipping price is not shown you can use the shipping estimator link to see if we can work it out. Note that a cart made up of products from several partners will be sent by those partners directly and the breakdown of their individual shipping costs (many subsidized) as shown on both the cart and checkout pages.

If there is no shipping available you can use the 'Ask for a Quote' link to have us ask the partner whose goods you want to purchase what they charge to send to your specific destination. We do need a full and accurate address for delivery to provide a quote.

If you are a VAT registered company within the EU Vat region but outside of the United Kingdom then you can add your VAT number during registration. If your Vat ID is recognized and authorized you will then be exempt from VAT on your order.

It is not possible to say how long items will take to be delivered as they come from various partners in various countries via various delivery methods. We say to allow 14-21 days on most items. Some will take less of course. Within the UK many items are shipped within 24 hrs. Other items that are custom made to order e.g. Plinths, will take longer.